This feature of TDS CRM maintains the complete record of all sorts of communication. It stores Conversation Histories, Documents, Emails and Faxes in a central location. Its following features help it to enhance the function of communication management.

• It ensures information protection by creating electronic backups at regular intervals.
• Users can send or receive emails within the TDS CRM.
• It allows easy document sharing among team fellows.
• The information is organized in terms of company and contact profiles.