3.3 Contact Management

TDS CRM allows the sales personnel to make maximize use of their contact lists. It offers the following features:

 

  • It keeps track of all the contacts and their related potentials, activities and other information in a central location.
  • It can accommodate unlimited contact records.
  • It ensures better coordination by arranging the contacts in hierarchy.
  • It allows users to import contacts from external applications. Similarly, for analysis purpose, users can also export the contacts to other analytical applications such as
  • Microsoft excel and OpenOffice, etc.
  • Users can use the TDS email service to send emails to the contacts.
  • Users can also synchronize their contacts with Microsoft Outlook.