Creating email templates is really useful, if sending standard emails is a part of daily business operations. You can find the existing templates in the menu of email templates. You can use existing templates, modify existing templates or create new templates as per your requirements. You can make these templates as public or private according to your preferences. Public templates accessible to everyone while private templates can only be accessed by authorized users. Email templates boost the communication process by eliminating the need of typing same text again and again. You can send personalized emails to multiple contacts in a single click.