2.1 Sales Management

Sales is the most productive activity of any business. The sales management function of the CRM allows the businesses to efficiently manage the activities of the sales staff through the automated processes. It keeps track of all the records right from the initial contact with the prospective customer to the deal closure. The modern day CRMs are also equipped with functionalities for sales forecasting & planning, opportunity tracking and product configuration, etc.

The TDS CRM system stores the complete information about leads and prospective customers. In the light of this information, sales personnel can intelligently target the leads which ultimately results in increased customer base.