TDS CRM allows the users to create, edit or delete event type in the Picklist. The following steps will describe you how to add the new event types.
- Go to Settings > Settings.
- Click Picklist Editor given in the section of Studio. It will open the window of Picklist Editor.
- Select Event module from the drop-down list.
- In the option of Select Picklist, select Activity Type from the drop-down list.
- You will notice the controls of Add, Edit and Delete given in front of Select Picklist.
- Add: Use this control to add the activity type. Following are the steps that should be followed to add the activity type.
- Press the button of Add.
- You will see the existing entries in the box of Existing Pick List Values. Specify the new activity type in the box of Add New Entries Here.
- Select the role for the activity type from the box of Select Roles. Selecting roles is not mandatory. You can also proceed without selecting roles.
- Click Save to save the changes. You will notice the new activity type appear in the window of Picklist Editor.
- Use the button of assign for assigning roles to the event type.
- Edit: Use this control to edit the activity type. Proceed with the following steps to edit the activity type.
- Press the button of Edit.
- Select the value to edit.
- Provide the new value in the box of Replace with.
- Click Apply
- Click ok to confirmation box.
- Delete: Use this control to delete the Picklist value-activity type from the TDS CRM by following the given steps.
- Press the Delete button.
- Select the value to delete.
- Select the replacement value.
- Click Delete.
- Click OK on confirmation dialog box.
Remember, the operations of add, edit and delete can only be performed on editable values.